Shipping & Returns

We want you to be 100% satisfied with your purchase. If for any reason you are not satisfied with our products, you must return the products for a full refund, provided it is in unused condition with all of its accessories, including original box (in good condition as it is received, and it is within 30 days of your invoice date. All USED merchandise returned will be subject to a 20% restocking fee minus the shipping and handling charges, missing accessories or damaged will result in additional fees (New merchandise returned will exclude from restocking fee). Shipping and handling fees on return, exchange or refund merchandise will not be refunded or covered by us. Please give us 2-5 days for replacements or returns. Free shipping will not applied to Alaska, Puerto Rico, Hawaii, US.Virgin Island states, there is an additional shipping fee as merchandise will ship to these states by Air. Flat rate shipping fees are only for USA addresses.

 All items have a limited 90 days warranty and 30 days free replacements. This warranty does not cover: 1) Act of Nature 2) Changes, modifications 3) Used not in accordance with its directions 4) Finish (all or any portion of the product like discoloring, corrosion, fading as these are considered normal wear and tear) 5) Damages caused by misuse, abuse, accident, improper handling 6) Battery.

 We shall not be liable on incidental, special or consequential damages resulting from the use of our products or arising out of breach of this warranty. All implied warranties, if any, including implied warranties of merchantability and fitness for a particular purpose, are limited in the duration of this express warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, or on how long an implied warranty lasts, so the above exclusion or limitation may not applied to you. No other warranty, written or verbal will be honored for our products. This warranty grants you a specific legal rights, you may also have other legal rights which varies from state to state. No other warranties except those stated above. These implied warranty applied to the original purchasers through our website only, no exception. We will not refund for any returns without RMA (Return Merchandise Authorization).The RMA numbers will expire in two weeks after approval. Returned tracking numbers should provide to us for confirmation. Refunds will not be issued  if the package is not received or being lost.

Replacements of Defective Items:

If you have received a defective or damaged item, please contact us within 1 week (for damaged items the maximum time allowed is 2 weeks, for defective products up to 4 weeks, no exception), so that we may resolve the issue. We will repair, send parts, replacements or refund your money if the products are unavailable. On damaged products, pictures are acceptable (with the parts which are damaged; items are not required to be sent back, except on defective ones). However, if for any reason, pictures cannot be provided as proof of damages, items must be shipped back to our warehouse for inspection (prepaid postage is not covered by us). For a full refund, items must be sent back to us, shipping fee is customer's responsibility.

Term:
Shipping and handling fees are non-refundable.
Thirty days for return or exchange.
Return or refund can take up to 5 days to process.
Original receipt and invoice # required for any return and refund.
All returns must have a RMA# (Return Authorization Number) from us to be accepted; return postage is not covered by us.
All items must be in new and re-saleable condition, including the original box, packaging, and accessories. Missing accessories will result in additional charges.
Handling fee is $2.00 per order for shipping materials & insulation (no matter how many boxes)
Please email us at pro4less@yahoo.com to request a RMA (return authorization number). All returns must have a RMA #  to be accepted, no matter what the reasons are. We do not responsible for lost or damage if the packages are sent to different address. Tracking should be sent to us for faster refund processing.
Address for return merchandise:
Return Processing Center
RMA#
14726 Godenwest St #G
Westminster Ca 92683